Members: the concierge desk lives inside Svala — open the app and write to Svala in your conversations. It is read by a person.
For anything else, including membership questions, press enquiries and privacy requests:
We answer within one business day.
On Android, membership is a Google Play subscription: cancel it in Google Play → Subscriptions, and request refunds through Google. On iPhone, dues are settled directly with the club; write to the desk inside the app, or to support@svala.club. How dues are settled.
Open Svala → Profile → Delete my account. This erases your membership, conversations, portrait and keys immediately and permanently. On Android, cancel your subscription separately in Google Play; on iPhone, tell the desk.